Privacy Policy

At FITSORA, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make purchases, or engage with our services. By using our website, you agree to the practices described in this policy.

Effective Date: February 26, 2025

1. Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Identification Information: This may include your name, email address, postal address, phone number, and payment information when you make a purchase or register on our site.
  • Non-Personal Identification Information: This includes information that is automatically collected when you interact with our website, such as IP addresses, browser types, and operating systems. We also collect data related to your browsing patterns, pages viewed, and links clicked.
  • Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your experience on our website. These technologies help us remember your preferences and improve website functionality. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use the information we collect from you for various purposes, including:

  • To process your orders and manage your transactions.
  • To provide customer support and respond to inquiries.
  • To improve our website, products, and services based on your feedback.
  • To send marketing communications, promotional offers, and updates (if you have opted-in to receive such communications).
  • To comply with legal requirements and ensure the security of our website.

3. How We Protect Your Information

At FITSORA, we implement a variety of security measures to maintain the safety of your personal information. We use SSL (Secure Socket Layer) encryption technology to ensure that your data is transmitted securely during transactions. Our payment gateways and services are also PCI DSS compliant to ensure that your financial information is handled safely.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers who assist in the operation of our website, processing payments, and delivering products. These service providers are obligated to protect your information and use it solely for the purposes for which it was provided.
  • Legal Requirements: We may disclose your information if required to do so by law or if we believe that such action is necessary to comply with legal processes, protect the rights, property, or safety of FITSORA, our customers, or others.

5. Third-Party Links

Our website may contain links to third-party websites. These external sites have their own privacy policies and terms of service. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read their privacy policies before providing any personal information.

6. Your Choices and Control Over Your Information

You have the right to:

  • Access: You can request access to the personal information we hold about you.
  • Update: You can update your personal information at any time by logging into your account or contacting us.
  • Delete: You can request the deletion of your personal data, subject to certain legal limitations.
  • Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions provided in the emails or by contacting us directly.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take immediate steps to delete that information.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with the new effective date.

9. Consent

By using our website and services, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with our practices, please refrain from using our website.

10. Contact Us

If you have any questions or concerns regarding our Privacy Policy, please contact us at:

Thank you for choosing FITSORA. We value your trust and are committed to protecting your personal information. Your privacy is important to us, and we will continue to prioritize it as we serve you with the highest quality products and services.